Frequently Asked Questions

Why should I use a professional garage door dealer/installer?

At Total Access Door Systems, we believe that the installation of a garage door is not a do-it-yourself job. A garage door is the largest moving object in your home and because of the large number of small parts, installation of a garage door is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door.

Professional garage door dealer/installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you. One of the other services a professional garage door dealer/installer can provide is the disposal of your old door, if you are replacing a door.

Is 25 gauge steel thicker than 24 gauge steel?

No. When comparing strengths of steel, remember, the lower the gauge number, the thicker (and stronger) the steel.

Why should I choose an insulated door if my garage is not insulated?

A garage door opening is very large. Insulated doors will help to reduce the transfer of heat or cold air into your garage. This is important for a number of reasons:

  • If your garage is attached to your home, air in the garage can travel through the doorway to your living area.
  • If you use your garage as a workshop, your comfort will be a top priority.
  • If your garage is below another room in your home, air can travel through the ceiling of the garage into the floor of the room above. An insulated door will keep temperatures in the garage fairly stable to reduce the temperature fluctuation in the room above.
  • An insulated door is generally quieter and has a more attractive interior than a non-insulated door.

I want to replace my old door, but don’t know how to dispose of my old one. Will my Installer take care of that?

Total Access will haul away your old door at no charge, whereas other garage door dealers will haul your old door away after the new door is installed for a small fee.

What are the benefits of a steel door versus a wood door?

Steel doors may require less maintenance than a wood door. Steel doors arepre-painted with a factory-applied baked-on coating. We recommend an annual cleaning of the exterior of the door with a common household detergent and warm water at least one time per year. Wood doors are unfinished and need to be primed and painted or stained on all six sides of the door upon delivery. We recommend a visual inspection of the paint or stain finish on wood doors one time per year to confirm if another finish application is necessary.

How can I Replace or Repair my Garage Door (Torsion) Spring?

What’s a torsion spring?

The Torsion Spring is the component of your door system which makes it relatively easy to open and close by you and your garage door opener.

While your garage door may not seem very heavy, it’s weight is being counterbalanced by the torsion spring, which stores mechanical energy and reduces the effort needed to open and close it.

If the torsion spring fails, the door’s weight will become immediately apparent, and your garage door opener won’t get too far with it either: Most door openers are designed to shut off, but trying to open a door with a broken spring can damage the opener and/or the door as well.

As you might guess, having a working torsion spring is important.

Is replacement expensive?

Compared to a new garage door opener, or wrenching your back and needing physical therapy because you tried opening the door yourself, no.

The size, type and torque of the needed spring varies by door, but typical cost of the spring(s) and a skilled Total Access Door Systems service professional will typically range from $150 to $250.

Is it safe to do it myself?

This will depend on your degree of mechanical experience, but ultimately it’s first and foremost extremely important to know that torsion springs are under an immense amount of tension, and therefore should be regarded as dangerous.

Failing to use the right tools and follow correct safety procedures can result in property damage, or severe injury to yourself or others.

Total Access Door Systems has fully-stocked service trucks with all of the parts and tools necessary, and experienced service professionals with the know-how to complete the job safely.

We’ve taken safety seriously since 1986, and are licensed, bonded and insured.

What’s the advantage of a Total Access Door Systems professional?

Service: We’re here when you need us, and have been since 1986. When you call, we’ll schedule an appointment and be there on-time. We’ll have the parts, knowledge and experience not only to service your garage door spring, but to address any other questions or issues you might have.

Selection: Whether you need a small or large torsion spring, or perhaps your wall-panel opener, outdoor key-panel or remotes need replacing, we carry devices that are built to work with all makes and models of garage doors and garage door openers.

Surety: Know you’re getting a spring with the correct wire size, inside diameter and length to safely and smoothly operate your door.

Experience: You can rest assured that a job done by Total Access Door Systems is also done right, using quality components and service procedures.

As an added benefit, we use high-cycle springs on every torsion spring replacement we perform. Your new springs will last longer and your door will require less maintenance, which means more savings and more money in your pocket.

Need a new spring, or have questions/concerns about your existing one?

Just give us a call at 714-630-2700 and we’ll gladly visit your home or place of business to get things fixed up fast!

Also make sure to check out our “Sales and Specials” page for info about monthly and ongoing special offers. Or maybe you just want to learn more about Total Access Door Systems and what we do. Just ask, we’re here to serve.